Frequently Asked Questions
Get answers to common questions about PCI compliance and our services.
PCI DSS (Payment Card Industry Data Security Standard) is a mandatory annual certification for any business that processes, stores, or transmits credit card information. If you take card payments via terminals, e-commerce, or phone, you're required to be compliant or face monthly penalties.
Our pricing is simple and transparent: £100 + VAT annually, or £10 + VAT per month. Most merchants save hundreds compared to acquirer charges, with some clients saving over £10,000 per year in non-compliance penalties.
Most merchants achieve compliance within 24 hours of starting the process. We handle all the paperwork, assessments, and filing, so you can focus on running your business.
We support all merchant levels (1-4) and all SAQ types (A, B, B-IP, C, C-VT, D). Our team has experience with everything from small retailers to large enterprise implementations.
Yes, we work directly with all major UK acquirers including WorldPay, Barclaycard, Lloyds cardnet, Elavon, AIB, Clover, and many others. We'll register your compliance directly with your provider.
Everything you need: PCI assessment completion, policy documentation branded to your company, quarterly vulnerability scans (if required), direct filing with your acquirer, and ongoing support throughout the year.
We manage the entire scan process for you. If a scan fails, we'll contact your technical team to resolve the issues and ensure you pass. This support is included in our service.
Check your merchant statement for non-compliance charges, review if you've completed recent SAQ forms, and verify you're registered with your provider's ASV portal. If you're unsure about any of these, you likely need our help.
We're payment industry operators, not just auditors. We offer flat pricing, zero jargon, complete transparency, and we actually understand your business because we've worked in payments ourselves.
Yes, ongoing support is included. We provide year-round compliance monitoring, renewal reminders, and one-click renewal help. You're not just a customer, you're a partner.